Privacy Policy - Virtual Oplossing

Privacy Policy

How to collect the information

On visiting our site, make a request or choose a service that you want to avail. We may collect some data about you and your business. Among the information required are your name, business name, address, website URL, etc.

Why do we need your data?

We use your data to improve our services. Your data helps us to provide a better user experience to our clients. On the basis of your data, we receive feedback regularly which helps us to refine our services. We respect your privacy so there is no chance for your information to be sold or traded.

Data Security

We ensure to securely update your data. We make sure to keep your sensitive data on a secured server to diminish the risk of fraud. Also, the data is encrypted and only accessible by those who have the obligation and the authority to keep the information private.

We respect your privacy

Your data is kept safe with us. On visiting our website, you agree on upn our privacy policy, terms, and conditions. In case, there will will any changes, you will see the updates on the site itself.

Get in touch with us

In case you are facing any issues or have any other queries, you can write to us via email. We assure you that you will receive a quick and apt response.

Refund Policy

In our customer support process, we ensure that every user of our website gets the right answer to their problem. We connect with our customers due to our hassle-free cancellation policy and refund policy. Before committing to our services, our customers must follow our rules, regulations, and policies. Should you be unhappy with our service, you can request a refund. Before raising any disputes, make sure you carefully read our terms, conditions, and policies.

As we strive to provide reliable service for every customer, our authorities do not overlook any request. If we anticipate the request process will take longer than expected, our customer care representatives will let you know. Please notify us within 48 hours if you wish to file a complaint or request a refund. In order to receive a refund, you must follow these steps:

  • You may be able to get a refund if you prove that the services provided aren't satisfactory.
  • You must inform the technical support authorities about your entire experience within 30 days of your subscription in order for them to investigate.
  • We cannot offer refunds or exchanges on services purchased under special discount schemes.
  • No matter if you are a new or existing user, you must comply with all the requirements listed on the website. We will not be required to provide a refund unless 24 hours have passed between the time you created the invoice and when you filed the complaint.
  • Our refund policy states that we will issue a full refund to users if the problem cannot be resolved.
  • Additionally, we inform the clients that delays in our side of the service will be considered as an inconvenience, and in genuine cases, they will receive their money back from us.
  • You will not be considered in compliance with the terms and policies if you ask for a refund after the problem has been resolved.

Make sure you read our policies twice or three times to avoid any problems.